Very knowledgable nice gentleman helped us...Rob I believe.
Wonderful staff. Dealt with Val and Lynn to purchase my fiances engagement ring as well as her wedding band. Prices are very reasonable as well!
My husband and I received great service from Loretta who is knowledgeable and personable. Loretta comes from a long line of professional jewellers and is a credit to Ann Louise.
My wife stopped at this store at the Bay Centre while I was on my phone outside the store dealing with a cell phone problem. My wife was talking with a blonde-haired clerk in her late 40s or 50s (didnt catch her name) as she was looking for a Pandora charm for our daughter. As I was talking on the phone my wife stepped outside the store to get my attention that she had found a charm that she would like to purchase for our daughter and as I turned to enter the store and help decide on the choice I looked at the sales clerk who just glared at me and shook her head condescendingly. I suspected that that was her way of signaling her disapproval of me talking on the phone outside her store but I thought this is the way you treat customers or potential customers? I wanted nothing to do with her or her store (lots of jewellery stores out there) so I signalled my wife that we should leave and announced to the clerk that I had no desire to do business with a sales rep who disrespects clients like she did. Unfortunately, my wife didnt catch the full story and purchased the charm from this rep but when I explained what happened my wife returned the charm for a refund.Wont be doing business with them at all!!
We purchase an engagement ring from this location. I had the pleasure of dealing with Bob who spent a long time with us allowing me to try on different rings and giving us all the details of each one. Not once did I feel rushed or as if he was running out of patience. He made the experience enjoyable and fun which allowed me to feel comfortable and certain of the one I wanted.
Ann-Louise is a Canadian Jewelry Store based in Victoria, British Columbia. Ann-Louise is located at 1150 Douglas St, Victoria, BC V8W 2C8, Canada.
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