I am absolutely stoked on the customer service at Baggins, I can't say enough good about them. If your looking for Converse or Vans shoes in Victoria don't go anywhere else. They have the best selection I've ever seen, they also will custom screen print shoes for you. This place makes me wish I had 4 hands to give them 4 thumbs up.
I have never set foot in the store. However, I have ordered online a couple of times. Their service and communication is impeccable. Delivery was super fast. My first delivery had an error, and Tara was extremely helpful in remedying the situation immediately. My second order found the same fast delivery with perfect accuracy, but now with a quite rewarding loyalty points system implemented. Needless to say, for a dude that wears Vans exclusively, I wont be shopping anywhere else going forward. Their selection and price-point is better than THE ACTUAL MANUFACTURER! Stoked to support a local mom & pop business, and I definitely will continue to recommend to friends. Thanks guys!
Recently ordered a pair of converse online from Baggins (with the largest collection in the world, how could I not?!) and their customer service and shipping speed were excellent! Love my new shoes, and thought the handwritten note was also a nice touch! Will definitely order from them again!
The store has so much selection and is in a perfect location! The staff were very nice and extremely helpful; they were patient with me when trying on different styles/sizes and knowledgeable about how to maintain/clean the shoe. I will definitely be back!
If you are in Victoria, Baggins is THE PLACE, to buy Converse or Vans!! The prices are awesome! The customer service is fantastic - they put the CUSTOMER in service. I purchased a pair of high tops, and had custom printing done. Unfortunately, there was a mix up, and I purchased the shoes again, and they waived the printing fees. The first pair looked AMAZING, but just wasn't what I envisioned. The second pair was EXACTLY right. I am SO happy. When I went to collect them, they gave me my original shoes back; so I have my new ones and a spare!! This went WAY above anything I had expected. I am totally thrilled and have to give a shout out to Anna, Mike and Mandy! You guys rock like ACDC!! I would rate this store 10/5 if I could!!
Baggins Shoes is a Canadian Shoe Store based in Victoria, British Columbia. Baggins Shoes is located at 580 Johnson St, Victoria, BC V8W 1M3, Canada.
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