The staff are so kind and very respectful to all the customers. All the small pets are in big cages and are very healthy. We have purchased 2 ferrets from Pets-West (Mithril and Lily) and they are very healthy. The employees always handle their ferrets, and that makes the ferrets more happy and social with humans. The employees train the ferrets not to bite as well. Pets-West is definitely my favourite pet store of all time!
Quality service, quality pet supplies. Not a big chain store. A great local business with people who understand the diversity of pets and their needs.
Great staff, they all seem to enjoy working here! Individuals are knowledgeable in different areas of animal care and this shows what a great team Pets West has employed. Worth the trip up to Broadmead.
I came in to the store with three hyper kids under the age of 8 and the people working there did not get annoyed at them. They were very kind. When I was trying to talk to one of the workers my kids kept interrupting our conversation, a tonne! The woman was patient with me and helped me figure out what I needed in the end for my senior dog. Thank you to the pets west staff for being such super awesome people. I am very grateful for their service!!
I like these proper pet stores. Well organized. Lots of choices. Helpful staff. Nice atmosphere. Clean and inviting. I preferred these places to the big box store excess. Prices at pets west are competitive and reasonable.
Pets West is a Canadian Pet Store based in Victoria, British Columbia. Pets West is located at 220, 777 Royal Oak Dr, Victoria, BC V8X 4V1, Canada.
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